Terms & Conditions

Effective Date: 1/8/2026

Business Name: Mental Bloom Wellness LLC

1. Acceptance of Terms

By accessing or using the Mental Bloom Wellness website, services, subscriptions, SMS messaging, WhatsApp messaging, or digital resources, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Services

Mental Bloom Wellness provides non-clinical emotional support and wellness resource navigation through SMS, WhatsApp, digital communication, workshops, and educational tools.

We do not provide therapy, counseling, diagnosis, treatment, crisis intervention, or emergency services.

3. Not a Crisis or Emergency Service

Mental Bloom Wellness is not a crisis line.

If you are experiencing a mental health emergency or are in immediate danger, contact 911, your local emergency services, or a licensed crisis provider immediately.

4. Eligibility

You must be at least 18 years old (or 16+ with parental consent, if applicable) to use our services. By using our services, you confirm that you meet this requirement.

5. Subscriptions & Payments

Services are offered on a monthly subscription basis

Payments are processed securely through third-party payment processors (e.g., Stripe)

Subscriptions automatically renew unless canceled

You may cancel at any time

Services remain active through the end of the current billing period

6. Refund Policy

All subscription payments are non-refundable once a billing cycle has begun.

Cancellations stop future charges only.

Refunds may be reviewed on a case-by-case basis for technical service issues.

7. Communication Consent

By subscribing, you consent to receive:

SMS messages

WhatsApp messages

Emails related to your services

Message frequency varies by subscription plan.

Standard messaging and data rates may apply.

You may opt out of messaging at any time by replying STOP or contacting us directly.

8. User Responsibilities

You agree:

Not to misuse the service

Not to submit false or misleading information

Not to use the service for illegal, abusive, or harmful purposes

We reserve the right to suspend or terminate services for violations of these terms.

9. Limitation of Liability

Mental Bloom Wellness is not liable for:

Decisions made based on information provided

Outcomes related to resource referrals

Service interruptions beyond our control

Services are provided “as is” without guarantees of specific outcomes.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of services indicates acceptance of any updates.

11. Contact Information

For questions regarding these Terms:

📧 support@mentalbloomwellness.com

DISCLAIMER

Mental Bloom Wellness provides non-clinical emotional support and resource guidance.

We do not provide therapy, counseling, crisis services, or emergency intervention.