Effective Date: 1/19/2026

Mental Bloom Wellness, LLC (“Mental Bloom Wellness,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, make a donation or purchase, or communicate with us, including via text messaging (SMS).

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing or payment information
  • Messages or communications you send to us
  • Any information you voluntarily provide through forms, bookings, or support requests

b. Mobile Messaging Information

If you opt in to receive SMS messages from us, we may collect:

  • Your mobile phone number
  • SMS opt-in consent and communication preferences
  • Message interaction data (such as delivery confirmations)

c. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide emotional support resources, wellness guidance, and educational content
  • Respond to inquiries and communicate with you
  • Send service-related and support messages (including SMS if you opt in)
  • Process payments, donations, or bookings
  • Improve our website, services, and user experience
  • Comply with legal and regulatory obligations

3. Text Messaging (SMS) Communications

By opting in to receive text messages from Mental Bloom Wellness, you consent to receive informational and support-related messages. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP, or request assistance by replying HELP.

SMS communications are not a substitute for professional medical advice, diagnosis, or treatment, and are not intended for crisis support.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

  • With trusted service providers who help operate our website, payment processing, or messaging services (and who are contractually required to protect your data)
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of Mental Bloom Wellness or others

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance site functionality, analyze usage trends, and improve our services. You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information
  • Request corrections or updates
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for communications, including SMS

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Mental Bloom Wellness does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Mental Bloom Wellness, LLC
Email: support@mentalbloomwellness.com
Website: mentalbloomwellness.com

Disclaimer: Mental Bloom Wellness provides wellness-based emotional support and educational resources. We do not provide medical, psychological, or crisis intervention services.